FAIRSHARE SOLUTIONS Secret Sauce….
Discover the “WIN-WIN FORMULA” for a Post-Coronavirus Timeshare Economy
May 1, 2020 by Dennis Rogers
President and CEO, Fairshare Solutions, LLC
Our senior team at Fairshare Solutions, LLC has over 70+ years of experience originating and running Timeshare and resort receivables. We have successfully overseen servicing, collections, and portfolio finance on over $3.5 billion in portfolios, for developers, banks, finance companies and the FDIC/RTC. We have also run timeshare amenities, reservations, sales, and marketing, and we have owned several resorts. So Fairshare brings a different mind-set to curing delinquency, increasing your cashflow, and ultimately rebuilding your customer base.
Our valued staff averages resort industry experience of over ten years each. Our Fairshare Collectors are bi-lingual, sophisticated and friendly, with experience in sales as well as strong recovery and financial services skills. They are always mindful of avoiding complaints and rebuilding loyalty, while finding the quickest way to recover your money.
Sometimes there is more than one Reason for a delinquency or default. At Fairshare we have the sophistication, experience, sales and customer service skills needed to solve them all. Of course, diligent and frequent customer contact is key. But we go far beyond the ‘Agency’ model of just ‘dialing for dollars’. We also bring empathy, data mining, customer care and an understanding of your bottom line. We don’t just collect accounts, we collect customers. So as we succeed in recovering more of your delinquent and written-off portfolios, you will succeed in retaining valuable customers!
There is one business axiom that we at Fairshare Solutions have learned and have made our mantra. It is very simple, yet it remains the core of our success.
“GIVEN THE RIGHT OPPORTUNITY MOST DEBTORS WILL WANT TO RESOLVE THEIR DEBT.”
Finding that right opportunity is our “Secret Sauce”. And it can be a different recipe depending on the client and the customer. Our recipes always include persistence, customer care, salesmanship, creativity, and positivity. We blend these with customized services like FAIRCARE© and FAIRSHAKE©, then season the sauce with data, metrics and the latest industry updates.
We can’t wait to customize a Secret Sauce recipe that gets you the most tangible results!
